Payment arrangement
If you want to settle or discuss a payment arrangement, the firm asks you to contact legal@idalaw.co.za. Always confirm official payment details directly with the office before making payment.
Email the firm ↗Support & paymentsIDA
Clear routes for account
queries and payments.
This support centre mirrors the firm’s published guidance for debtors, clients and members of the public.
Dispute an account
If you believe an account is not yours, has prescribed, has already been settled, or you dispute the balance, contact the firm with your reference and supporting information.
Send a dispute query ↗Suspected fraud
The firm advises people not to click suspicious links or share passwords or OTPs. Suspected phishing or fraud can be reported to the legal email address.
Report suspicious contact ↗PAIA / information request
Requests for access to records are handled under PAIA and POPIA, subject to legal limitations and identity verification requirements.
View PAIA guidance ↗Security note
Confirm before you pay.
For security, confirm banking or payment details with the firm through an official channel before transferring funds. Do not submit passwords, PINs or OTPs through this website.